Establish a Child Support Payment

The following procedures extend basic guidance for the generation of a new Child Support Payment ACH transfer type.

To establish a child support payment:

Sign in to Business Online or Abiliti.
Select Payments & Transfers. The Payments & Transfers page appears.
Select ACH. The ACH Activity page appears.
Select + New payment. The New payment box appears.
Select Child support agency - CCD from the Type drop-down list and click Continue. The new transfer page appears.
In the Description field, type the name of the new transfer (for example, March CS Payment).
In the Tax identification number field, select the tax identification number the child support payment is associated with.

In some instances, the system associates an ACH user (for example, George Washington) with multiple companies (for example, Washington Farms and Washington Orchards). In these cases, the Tax identification number drop-down list populates with each of the companies that the user is tied to.

In the Effective date field, type the date that you intend the new child support payment to process or select the Same day check box to process the transfer on the current business day.
Select the Repeat check box if the transfer occurs more than once.
In the Frequency field, select the frequency with which the new child support payment occurs.
In the End date field, type the date (mm/dd/yyyy) that you want the recurring transfer cycle to end.
Type the Company description.
Optional. Click the Pay all switch to place a hold on all Pay from accounts.
Optional. Click the Pay switch to place a hold on a specific Pay from account.

In the Account field, select the account associated with the user at the Originating Depository Financial Institution (ODFI) that is submitting the child support payment.

In the Amount field, type the dollar amount of the child support payment to be debited from the user's account.

Click the + Add another pay from hyperlink to add an additional account. To remove an account, click .

Optional. Click the Pay all switch to place a hold on all Pay to accounts.
Optional. Click the Pay switch to place a hold on a specific Pay to account.
In the Name field, type the name of the individual at the Receiving Depository Financial Institution (RDFI) that is receiving the child support payment.
In the Routing transit, type the routing transit number of the Receiving Depository Financial Institution (RDFI).
In the Account number field, type the account number of the individual at the Receiving Depository Financial Institution (RDFI) that is receiving the child support payment.
In the Account type field, select the type of account (for example, Checking) at the Receiving Depository Financial Institution (RDFI) that the child support payment is credited to.
In the Amount field, type the dollar amount of the child support payment that is to be credited to the receiving account.

Select the Prenote switch to add a zero dollar prenote transaction on the associated account for the current business day. If there are multiple pages of Pay to accounts involved in the transfer, click the Prenote none switch to place a zero dollar prenote transaction on all of the accounts populating the page.
In the Case identifier field, type the alpha numeric value that represents the child support case the child support payment is associated with.
In the Pay date field, type the date of the child support payment.
In the Pay amount field, type the amount of the child support payment.
In the Non-custodial parent SSN field, type the social security number of the noncustodial parent.
In the Non-custodial parent last name field, type the last name of the noncustodial parent.
In the Non-custodial parent first name field, type the first name of the noncustodial parent.
For Medical support, select either Coverage available or No coverage to indicate whether or not the individual submitting the child support payment has health insurance available at their place of employment.
In the County (FIPS) code field, type the FIPS code of the child support enforcement entity receiving the child support payment.
For Employment status, select either Employed or Terminated to indicate whether or not the individual submitting the child support payment is employed.
Click Complete ACH. The processing results page appears.

Repeat steps 4-32 to generate additional child support payments as needed.
Sign out of Business Online or Abiliti.