Communication planning

View these resources for communication best practices before you notify your customers of your new website.

Impact Marketing from Fiserv

Free marketing tools to manage communications with your customers, including digital ads, branch collateral, email, direct mail, social media, brand guides and staff training.

Beavercreek Marketing

Free services and tools, including marketing consulting, custom campaign outline, staff training tools and templates, sample marketing materials, web banners, statement inserts, lobby displays, ads, postcards, emails and landing page.

Communication time-line

Sample time-line for communicating your new online banking product to your customers.

If your financial institution offers Abiliti Mobile, we offer a variety of customizable marketing campaigns that are designed to excite your consumers while showcasing key mobile features that drive adoption for mobile banking. To learn more about these services, access Impact Marketing or email DigitalAdoption@fiserv.com.

Related information

Implementation process