Client360 Training

Client360 Power Hour Sessions

Client360 Power Hour sessions are general overview sessions that teach new and experienced Client360 users how to perform basic tasks within the tool. Each session focuses on a particular topic, either related to general Client360 use or the inquiry life cycle.

Our Power Hour sessions for 2024 have concluded. While we plan our 2025 sessions, we have added recordings of previous sessions that you can view. Stay tuned for our announcement of 2025 sessions, right on this page!

Select one or more of the following links to view Power Hour videos at your convenience!

Client360 Service Portal Training Sessions

Client360 Service Portal Training sessions are interactive sessions where you can learn how to engage with Fiserv using the Client360 service management platform - from setting up your profile, to accessing self-service opportunities, to working with inquiries.

Please tune in to the training video below to learn about the exciting new features we have added and how to perform everyday functions in the new UI.

Select any of the links below to register for an upcoming Client360 Service Portal Training session!

If you are experiencing a Client360 issue, please open an inquiry using Client360 as the product.