Find technical documentation

Technical documentation includes guides, release notes, product documentation, and much more.

When you perform a search, technical documentation appears on the results page after Knowledge and video. The results for technical documentation are separated into related content groups. As you scroll down the results page, the top documents in each group appear.

Use the Products filter pane to narrow down your results and only include products that are relevant to your search.

You can view more technical documentation results by selecting the Technical Documentation tab above the results list or the See more results link below the relevant group.

Federated search results with an orange box around the Technical Documentation tab and another orange box around the link that says See more results in Technical Documentation Payments.

Select a result to open the online documentation portal in a new tab. Here, you can:

  • Navigate to other pages in the document you selected

  • Locate similar documents

  • Save shortcuts to favorite documents and pages

  • Create and share collections of documents

  • Watch for changes to important documents

Search a document

From any page within a document, you can search for other information within that document. Use the search bar to search within that document, or remove the This publication filter to search all Fiserv technical documentation. We update the documentation portal daily.

The Documentation portal with an orange box around the Search Documentation search bar.

Bookmark a document or page

If you refer to a document or page frequently, consider bookmarking that page to make it easier to find later. You can even create collections of pages across various documents that you often refer to at the same time.

  1. With a page open, select (Bookmark).

  2. Select Add Topic & Subtopics to bookmark just the page you are reading or Add Entire Publication to bookmark the whole document.

    the documentation portal with an orange box around Bookmarks, and an orange box around the bookmarks options.

  3. Add the page to a Collection or create a new one.

    The add to my topics window with the option for create new collection selected and client360 Instructions entered as the collection title.

  4. Find your bookmarked documents and pages by selecting My Topics from the ribbon at the top of the page.

    the documentation portal with an orange box around the My Topics tab.

Share a collection

After creating a collection of bookmarked pages, you can share that collection with your coworkers.

Within My Topics, locate the collection you want to share, and then select More options > Share. Enter the email address of the person you want to share the collection with.

The more options menu expanded on the Client360 instructions collection. There is an orange box around the Share option.