Find Knowledge articles and videos

Knowledge articles and videos contain quick how-to-style instructions for common questions.

When you perform a search, the first section of the results list contains Knowledge and videos. You can see more articles and videos by selecting the Knowledge and Video tab above the results list or the See more results in KNOWLEDGE AND VIDEO link below the Knowledge and Video section of the results list.

Client360 federated search results with an orange box around the Knowledge and Video tab and another orange box around the link that says See more results in Knowledge and Video.

Use the Products filter pane to narrow down your results.

 

Send us your feedback

At the top of each article or video, you can provide feedback on how relevant the article was to your search. This helps Mave, our virtual assistant, know which articles to present based on your search terms.

At the bottom of each article or video, you can provide feedback regarding the content of the article or video itself. This feedback goes back to the authors so we can improve our self-help options.