Enhancement request
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The following table lists definitions for all enhancement-related inquiry types.
| Inquiry Category | Inquiry Name | Description |
|---|---|---|
| Account/System Maintenance | Branding Request | |
| Application Functionality | Request / Order | |
| Application Functionality | SQL-Script Request | |
| Contract/Billing/Invoice | Custom Work Order | |
| Product Request / Question | Product Enhancement | Client is requesting a product enhancement or a change to the product (across the board for all clients - not a custom project they would pay for. |
| Product Request / Question | Project / Change Request | Client is request a maintenance project or a change that will result in a Professional Services maintenance project. |
| Product Request / Question | Add Product / Enhancement | Adding entitlement; changing entitlement service; adding new fiserv product |
| Product Request/Question | Custom Work Order | |
| Product Request/Question | Document to be Coded | |
| Product Request/Question | Enhancement | |
| Product Request/Question | Enhancement/Custom Work Order | |
| Product Request/Question | Request/Order | |
| Product Request/Question | Request/Order - Branding Request | |
| System Request | Integration with Other Fiserv Application | |
| Transaction Research / Request | Request Recording |