Equipment

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The following table lists definitions for all equipment-related inquiry types.

Inquiry Category	Inquiry Name	Description
Application Functionality	Cash Recycler
Application Functionality	Receipt Printing
Application Functionality	Cash Recycler / Cash Dispenser
Application Functionality	Remote Deposit Capture
Application Functionality	Verant ID Scanning and Sig Pads
Equipment	Replacement	Provide the Merchant IDs (MIDs), Terminal IDs (TIDs) that need replaced and the reason for the replacement and confirmation troubleshooting was completed.
Equipment	Return	Provide the Merchant IDs (MIDs), Serial #'s for the equipment you need to return, reason for the return, and where to email/mail the call tags (return labels).
Equipment	VAR request	Provide the Merchant IDs (MIDs), TPP/VAR ID, Software Name, Front End, and Quantity of TIDs you need created per MID.
Equipment Support	Archive Scanner
Equipment Support	Cash Recycler
Equipment Support	Device
Equipment Support	Disaster Recovery
Equipment Support	Disk Warnings
Equipment Support	Firewall
Equipment Support	IMM
Equipment Support	New PC Setup
Equipment Support	Other
Equipment Support	Print Passthru
Equipment Support	Printer
Equipment Support	Printer/IMM
Equipment Support	Receipt Printer
Equipment Support	Scanner
Equipment Support	Scanner/Printer
Equipment Support	Server
Equipment Support	Signature Pads
Equipment Support	Sigpad
Equipment Support	TCR / Coin
Equipment Support	Teller Deposits Scanner
Equipment Support	TTY
Equipment Support	VPN
Account/System Maintenance	IP Change
Equipment Support	Workstation Support