Update accounts

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The following table lists definitions for all inquiry types related to updating accounts.

Inquiry Category	Inquiry Name	Description
Account / System Maintenance	Fraud - Updating Email Contact	Client request to update their client contacts or distro lists Fiserv Fraud teams use to send notifications of fraudulent activities, or scenarios where clients have to take action on an end user's profile, help us research something etc.
Account / System Maintenance	Request to change Out of Network Settlement Account	Client inquiry to change their Zelle out of network settlement account number that funds are deposited into from Fiserv Treasury team.
Account Maintenance	Account Data Change	Address change, telephone update, legal name change; DBA changes; DDA changes, etc.
Account Maintenance	BIN Update/Issue
Account Maintenance	Decrease Limit
Account Maintenance	General Account Updates	Provide the Merchant IDs (MIDs) to update, fields to update, and reason for the update.
Account Maintenance	Increase Limit
Account Maintenance	Legal Updates	Provide the Merchant IDs (MIDs) to update, information needing updated, and the reason for the update.
Account Maintenance	Tax ID Update	Provide the Merchant IDs (MIDs) to update, information needing updated, and the reason for the update.
Account Maintenance	Update Email Address
Account Maintenance	Update Mailing Address
Clover	Email Update	Provide the Merchant IDs (MIDs), DBA Name, Serial #, current email address and new email address.
Entitlement	Update	Provide the Merchant IDs (MIDs), DBA Name, entitlement needing updated, current Discover/Amex account number, new Discover/Amex account number and brief reason for the change.
Funding	Checking Account Change/Update	Provide the Merchant IDs (MIDs), DBA Name, current ABA and DDA on file, current bank name, new ABA and DDA, new bank name and provide a voided check or bank letter for the new account.
User Access	Modify User
User Access	Password Reset/Unlock
User Access	Review Client setup
User Access	Review User Setup
User Access	User Modification
User Access	User Privileges
Product Request / Question	Member Number Change
System Request	IP Change
Application Functionality	Account Maintenance
Application Functionality	Customer Manager
Application Functionality	External Accounts
Application Functionality	Person / Org Records / Wizards
Application Functionality	Relational Profile
Application Functionality	Relationship Pricing