License
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The following table lists definitions for all license-related inquiry types.
| Inquiry Category | Inquiry Name | Description |
|---|---|---|
| Application Functionality | Release | |
| Application Functionality | SAF SSL Renewal- Cert troubleshooting | |
| Application Functionality | Upgrade or Install | |
| Contract / Billing / Invoice | Purchase Additional License(s) | |
| Product Request/Question | Certificate Renewal | |
| Product Request/Question | Certification Renewal | |
| Product Request/Question | ODBC Connection | |
| Product Request/Question | Software Release | |
| Product Request/Question | Software Release/Hot Fix/Download/License | |
| Product Request/Question | Software Release/Patch/Download | |
| Product Request/Question | Software Release/Patch/Download/License | |
| Product Request/Question | Software Releases/Download/Licenses | |
| Product Request/Question | Software Releases/Patches/Download/Licenses | |
| Product Request/Question | Software Releases/Patches/Downloads/Licenses | |
| Product Request/Question | Software Releases | |
| Product Request/Question | Upgrades | |
| Technical Issue | Release / Upgrade | |
| User Access | License File Password |