Contract and billing

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The following table lists definitions for all contract and billing-related inquiry types.

Inquiry Category Inquiry Name Description
Application Functionality Agreements / eAgreements  
Application Functionality Bill Payments  
Application Functionality Loan Billing  
Application Functionality Pricing  
Application Functionality Rate and Payment Changes  
Application Functionality RePricing  
Billing Fee Inquiry Provide the Merchant IDs (MIDs), DBA Name, fee description, fee amount, date fee posted and brief description of your inquiry.
Clover Purchase Provide the Merchant IDs (MIDs), DBA Name, type of equipment, delivery address, and quantity.
Contract/Billing/Invoice Billing  
Contract/Billing/Invoice Billing / Invoice or Fraud Reclamation Invoice Request support on a reclamation invoice.
Contract/Billing/Invoice Billing Inquiry  
Contract/Billing/Invoice Compliance Inquiry  
Contract / Billing / Invoice Contract / Fees Requesting Contract copy; Contractual Rates and Fees descrepencies
Contract/Billing/Invoice Contract Inquiry  
Contract/Billing/Invoice Contract Question  
Contract/Billing/Invoice Customer Request  
Contract/Billing/Invoice Invoice Manual Invoicing; Funding for missing batch/settlement
Contract/Billing/Invoice Professional Services Quote  
Contract/Billing/Invoice Purchase Additional License(s)  
Equipment Billing Provide the Merchant IDs (MIDs) and the details around the equipment billing you are inquiring about.
Equipment Purchase Provide the Merchant IDs (MIDs), type of equipment, delivery address, and quantity you would like to order.