Fraud

Use the following tabs to learn about and view examples of this inquiry category.

We are making updates to the inquiry menu and template pages. If you need an option that you cannot find, please use the feedback option at the bottom of this page. In your feedback, indicate the option that is missing.

The following table lists definitions for all fraud-related inquiry types.

Inquiry Category	Inquiry Name	Description
Application Functionality	FCRM
Application Functionality	Fraud Risk Solutions
Education / Training	Fraud
Transaction Research/Request	Fraud
Transaction Research/Request	Fraud - Derive Credit Request	Client was notified via email Fiserv is holding funds and we ask for their input on where to put the funds. If they don't respond, the credit is added to their next reclamations invoice.
Transaction Research/Request	Fraud - Investigations (post transaction)	Request additional details on a Fraud Investigations.
Transaction Research/Request	Fraud - Remove Exception Denial	Remove exception denial on a specific transaction.
Transaction Research/Request	Fraud - Scams	Good faith funds recovery because their end user was scammed to send money to a receiver for goods or services.
Transaction Research/Request	Fraud Occurence