Right-side panel

The right-side panel allows you to view Warnings & Notes, Reminders, Chat Log, History, and Documents while continuing to view the content on the main window. Additionally, when you open the left-side panel, then the right-side panel closes automatically for you.

The right-side panel includes:

  • Warnings icon with a badge to represent the number of warnings and notes. Warnings & Notes
    View system messages for customers and accounts as Warnings. For example, "10 NSF Items Last Update" appears as a link for you to view NSF Item details.
    View client-defined messages for accounts as Notes. Notes were Miscellaneous Addenda in Navigator and divided into two categories.
    • Urgent Notes
    • General Notes
  • Note: We will provide the functionality allowing you to establish and modify Warnings & Notes for customers and accounts in a future release.

  • Bell with a cicle for numbers to indicate reminders. Reminders
    View client-defined messages. Reminders were Tickler addendas in Navigator.
  • Note: We will provide the functionality allowing you to establish and modify Reminders, including date and frequency, in a future release.

  • Image of a dialog box with a badge to represent the number of chats in the log. Chat Log
    View comments about a customer or account that were added by a user. Previously, Chat Log was Contact addendas.
  • Clock image to indicate maintenance activity in the past. History
    View the file maintenance made to a customer or account. Previously, History was Audit & Log.
  • Note: We will provide the functionality allowing you to view History in a future release.

  • Arrows image to indicate transfers and a counter to indicate how many. Transfers
    Access all the transfers scheduled for the account.
  • Dollar sign to indicate stop pays. Stop Pays
    Access all the stop payments on the account.
  • Paper inside of a bin to indicate Documents. Documents & Reports
    Documents tab: View Statements, Closed Accounts, Transaction Receipts, and more.
    Reports & Notices tab: View Account Notification, System Reports, Audit Reports, and more.