Right-side panel
The right-side panel allows you to view Warnings & Notes, Reminders, Chat Log, History, and Documents while continuing to view the content on the main window. Additionally, when you open the left-side panel, then the right-side panel closes automatically for you.
The right-side panel includes:
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Warnings & Notes
View system messages for customers and accounts as Warnings. For example, "10 NSF Items Last Update" appears as a link for you to view NSF Item details.
View client-defined messages for accounts as Notes. Notes were Miscellaneous Addenda in Navigator and divided into two categories.- Urgent Notes
- General Notes
Note: We will provide the functionality allowing you to establish and modify Warnings & Notes for customers and accounts in a future release.
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Reminders
View client-defined messages. Reminders were Tickler addendas in Navigator.
Note: We will provide the functionality allowing you to establish and modify Reminders, including date and frequency, in a future release.
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Chat Log
View comments about a customer or account that were added by a user. Previously, Chat Log was Contact addendas.
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History
View the file maintenance made to a customer or account. Previously, History was Audit & Log.
Note: We will provide the functionality allowing you to view History in a future release.
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Transfers
Access all the transfers scheduled for the account.
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Stop Pays
Access all the stop payments on the account.
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Documents & Reports
Documents tab: View Statements, Closed Accounts, Transaction Receipts, and more.
Reports & Notices tab: View Account Notification, System Reports, Audit Reports, and more.
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Transaction Management System (TMS)
Access your transfer templates and enter a transaction.