Client360 Training

Client360 Service Portal Training

Client360 Service Portal Training sessions are interactive sessions where you can learn how to engage with Fiserv using the Client360 service management platform - from setting up your profile, to accessing self-service opportunities, to working with inquiries.

The training video below covers the exciting features we have added and shows you how to perform everyday functions in the new UI.

Client360 Power Hour Sessions

Client360 Power Hour sessions are general overview sessions that teach new and experienced Client360 users how to perform basic tasks within the tool. Each session focuses on a particular topic, either related to general Client360 use or the inquiry life cycle.

Select one or more of the following links to view Power Hour videos at your convenience!

If you are experiencing a Client360 issue, please open an inquiry using Client360 as the product.