Change a user's email address

  • Log in to Access Manager and select Abiliti Users.
Abiliti Users selected in the Search box in Access Manager​
  • Enter their Email Address or Username, and select Search icon.
Search by Username GeorgeHarrison​

You can also enter @ to return a list of all Abiliti users.

  • Select the Username from the search results.
Search Results with George Harrison selected​
  • Select Pencil to indicate EditEdit Email.
Search Results with Edit Email icon selected next to George Harrison's email address​
  • Enter the new email address and select OK.
Change Email Address with a Change Email To text box and Cancel and OK buttons​

Your financial institution should continue to maintain permissions for Abiliti using the existing user's Business Online and Retail Online permissions in Access Manager, the same way you do today.

Related procedure

Unlock a user