Progress report

Users can now view a message that no phone number exists in Profile & settings > Phone if no phone number is associated with an account(s).

We moved the Print icon next to the Download icon for an improved Accounts page.

Users that should not have access to wires can no longer access the Approvals > Wires review page.

For ACH Approvers, you can enter a customized message when rejecting an ACH transfer. This Reject comment is optional and can be up to 40 characters. Additionally, if a Reject comment is entered, it is included in the rejection email that is sent to the user attempting to originate the ACH transfer.

Users now view Hide/Show on Account Number text without overlaps.

Perform multi-account downloads and use the Date, Type, and File format filters from on the Transactions page.

Note: This update completes this feature. The old download button will be removed.

• Test phase 1 of the feature on the Transactions page as we continue to develop an improved download experience that will include date filters, file formats, and multiple account download.
• Continue using Abiliti features after selecting Download on the Transactions page and no longer need to wait for the download to finish.

Note: As the new download functionality is being developed, users can continue to view and download transactions using the existing Filter and Download buttons on the Transactions page.

Receive emails that can be customized by your financial institution in the Email Communications section in Access Manager > Abiliti Profiles. Customization includes the email header, footer, subject, and body. (program dependencies)

After our customized emails development is complete, customers will receive emails that can be customized by your financial institution. More development is needed and there are program dependencies, but the Email Communications section has been added to Access Manager > Abiliti Profiles, in preparation for a future release.

For users logging in with Datacenter (DC) credentials in Access Manager > Abiliti Profiles, the Credit Cards section has been updated to only include the Optis OCS Shell user field which uniquely identifies the financial institution. With this update, customers with several Optis credit card products will be able to access all of their cards from the Home page.

• Close out of the Alerts tile (Personal and Business) and the Account settings tile without needing to re-authenticate using a One-time passcode.
• Delete a phone number after selecting Edit and the Delete icon on the Phone tile. Additionally, users can view "Delete phone number" as a tool tip when they hover over the Delete icon.

For a financial institution using LinkLive Secure Chat, customers can access Secure Chat with a chat bubble that includes a smaller chat box that doesn't block their view. Additionally, customers cannot chat with a financial institution representative when Secure Chat is closed or offline.

Locate what they're looking for quickly with a new Search button on the Statements page. With this new functionality, users can update the filters on the page and then select Search to immediately access their document. Additionally users can filter by document type.

For Android users, the primary navigation bar is relocated to the bottom of the screen, similar to the Mobiliti iOS app. This enhancement aligns with updated Google user interface (UI) guidelines and increases consistency between the Android and iOS apps.

All mobile users will benefit from enhancements designed to strengthen mobile application security.

For a financial institution using LinkLive Secure Chat, if the LinkLive section is updated in Abiliti Profiles, customers can access Secure Chat from the icon in the Abiliti header and message an associate at your financial institution.

Note: This feature is set up by users logging in to Access Manager > Abiliti Profiles with Datacenter (DC) credentials.

Enter a Routing Transit number for a financial institution in the Host Info section in Abiliti Profiles. This field is required for LinkLive.

Note: This requirement only applies to users logging in to Access Manager > Abiliti Profiles with Datacenter (DC) credentials.

In the Navigation Links section in Abiliti Profiles, if a financial institution adds certain links, then customers can:

• Access Contact information and Location information from the icons in the Abiliti header
• Immediately call your financial institution with a tap on Call us when using a mobile device
• Navigate to a financial institution’s website or a different website from the logo in the header instead of navigating to the Abiliti Home page

In the Stop Payment section in Abiliti Profiles, if a financial institution selects Yes for the following fields, then customers will be required to enter these fields before requesting a Stop payment.

• Payment amount
• Date on check
• Payee name

Access statements from the new Statements tab on the Accounts page. The existing Statements page will continue to be accessible from the top navigation. Checking, Savings, Certificate of Deposit, and Loan account statements are available from both Statements locations; Card account statements are planned for a future release.

Note: With this new Statements tab on the Accounts page, the Account info page is now accessed from the More options menu.

• View a message notifying users if there is a match to a check that they are attempting to stop.
• View a message asking users to contact customer support if they attempt to add a stop payment on a range of checks.

View Activity information on the Account info page for Optis Credit Card accounts.

View their physical personal address and the associated personal accounts on the Address card in Profile & settings.

Note: This feature is dependent on a program update scheduled for early April. Financial institutions using our Precision and Premier solutions will be able to view physical personal address starting in mid-April. The Address card will not appear for financial institutions using our Cleartouch solution.

View and edit their business email address on the Email card in Profile & settings.

Be alerted to an existing stop payment if they attempt to add a stop payment on a check that is already in the Active Stop Payment list.

Review and approve or reject wires from the Wires review tab on the Approvals > Payment & transfer review page, depending on their user permissions.

Use a hard or soft token when rejecting or approving ACH and Wire transfers from the review tabs on the Approvals > Payment & transfer review page.

View the Active stop payments list in Accounts> More options> Stop payment.

Add, change and delete Home and Work phone numbers in Profile & settings > Phone. Personal Home and Work phone number edits are passed to the Cleartouch, Precision, and Premier cores.

Note: The Phone card is now a separate card that appears on the Profile & settings page and the One-time Passcode has moved from the card level to the Profile & settings level.

View the Account info page with separate cards containing specific groups of information. For example, Account details, Interest, Balance, Escrow, and Activity.

Note: The cards on this page vary based on account type.

For personal users:

• Card account tiles appear on the Home page along with Recent Transactions, similar to deposit and loan accounts. Additionally, when users change the order of the account tiles by selecting Edit accounts, moving the tiles, and selecting Save edits, Card accounts can now be moved as well.
• Card Account info can be access from the Accounts menu. Additionally, users can view, filter, and download Transactions.
• Card status can be updated from Accounts > More options > Manage cards.

Note: This feature is only for financial institutions with Optis Credit Cards enabled by the in-house financial institution's administrator or by users signing in with Datacenter credentials in Access Manager > Abiliti Profiles.

Add a personal stop payment on a single check using the Stop payment drawer from Accounts > More options if they're a combined or personal user.

Note: All fields are required: Check number, Payment amount, Payee name, and Check date.

View a customized message that is maintained by the financial institution's Profile administrators in the Stop Payment section of Access Manager > Abiliti Profiles.

Access Positive pay from Accounts > More options if they're a combined or business user viewing a business account.

When users search for transactions using a date as a filter, they can now enter dates as MMM DD YYYY or MM/DD/YYYY in addition to existing date formats such as MMDDYYYY, DDMMMYYYY, etc.

Users can more easily recognize that the account tiles on the Home page can be rearranged. Move account appears as hover over text for the icon next to the account nickname to indicate it's function. Users can click and drag account tiles using this icon.

Accept or decline an electronic communication agreement. Customers can only access the agreement after it is added to the E-Sign Agreement section in Abiliti Profile as an HTML URL and PDF URL. Only In-house clients or users that log in to Access Manager with Datacenter (DC) credentials can update the Abiliti Profile E-sign Agreement section.

• Experience improved accessibility, including updated text for screen readers, on all Abiliti pages.
• Enjoy an improved customer experience with consistent headings and better alignment of headings, images, and buttons.

• Select specific accounts for electronic statements based on Delivery methods and Group Number in Abiliti Profiles.
• View a pop-up window to enroll in electronic statements based on Not enrolled groups and Group Number in Abiliti Profiles.

Improved Profile & settings page with the addition of cards for Personal details, Password, Account settings, and more.

Select Estatement delivery options during the Estatement enrollment process and on the Profile & Settings > Account settings page, if your financial institution offers multiple delivery options.

View a masked email address instead of the complete email address on the One-time passcode page.

Experience an improved transaction search with Search XX transactions... Search more appearing at the bottom of the Transactions page to inform users how many records were searched and allow them to continue searching.

No longer view Positive Pay if their financial institution is not configured for it.

Enroll in electronic statements for specific personal accounts or all personal accounts from the Account settings option in the user profile or from the "Go paperless" pop-up on login.

Select the Go Paperless option for personal accounts from the Go Paperless! window.

Note: This feature is available for Director statements and is dependent on financial institution specifications.

Users can now consistently view the Accounts page with transaction history. Previously, some accounts did not display the account transaction history properly.

Users can now consistently view accurate payment amounts when transferring funds for a loan payment.

Users can consistently change the From and To accounts from the drop down menu on the Transfer money page when they only have two accounts.

Users view appropriate messages for the following conditions:

• Insufficient Funds
• Business accounts suspended

After a user completes a transfer transaction, they can now immediately view the transfer transaction in the Recent Transaction list on the Home page.

Users can now view updated account balances on the Home page Account tiles immediately after they complete a transfer on the Transfers page. It is no longer necessary to log out and log in again to view the updated balances.

Users can now consistently view the Accounts page with transaction history. Previously, some accounts did not display the account transaction history properly.

Users can now consistently view accurate payment amounts when transferring funds for a loan payment.

Users can consistently change the From and To accounts from the drop down menu on the Transfer money page when they only have two accounts.

Users view appropriate messages for the following conditions:

• Insufficient Funds
• Business accounts suspended

After a user completes a transfer transaction, they can now immediately view the transfer transaction in the Recent Transaction list on the Home page.

Users can now view updated account balances on the Home page Account tiles immediately after they complete a transfer on the Transfers page. It is no longer necessary to log out and log in again to view the updated balances.

Users can now print the front and back of a check or deposit image with one click, instead of two.

Transfer money from a loan account using Transfers > Transfer money, if the account permits it.

View more consistent buttons throughout Abiliti.

Change the Payment Type on the Transfer money page to pay down the principal, interest, or escrow on a loan.

Note: The financial institution sets the permissions to allow payment types based on account type.

Only use the tile option on the Home page to view accounts. Users can now only view accounts using our easy, quick, responsive and more pleasing design, and as we develop Abiliti with client feedback, we will focus on a single account view.

For personal and business accounts, users can select to view images of deposits and the related items that make up the deposit when Viewing Transactions.

Users can customize the order that accounts appear on the Home page by selecting and then drag and drop using the Move account option.

Users can sort transaction history by Description, Credit, and Debit.

Users can now use to show and hide the text entered on all password fields.

Users can now use the and images to print items when Viewing Transactions.

Use a unique PIN for personal enrollment. Previously, only the last 4 digits of Social Security number could be used.

Note: This feature is only available for financial institutions using Premier.

• Access a new Back button during the create new profile process.
• View a more pleasing Accounts page with improved spacing around Account nickname.
• View more color options on account tiles on the Home page. This feature is to prepare for future branding options.
• View updated text fonts and sizes throughout Abiliti.
• View updated button positions and sizes throughout Abiliti.

Experience a quick and easy way to transfer money internally between deposit accounts from the Home page.

Experience a more enjoyable link profile process by having the ability to select Back, Continue or Cancel during the link personal profile and link business profile workflows.

Receive an email instructing them to contact customer support if they select Forgot Password after their financial institution applied a permanent lock to their User record in Access Manager.

For business users with permission, view an updated Employee profiles page with:

• A new Access option column
• A Name column instead of Username
• A new Filter button to allow searching by role

For business users with permission, search by Account type by using a new Filter button on the Employee Accounts page.

Users can now view deposit images while simultaneously viewing account transaction detail.

Navigate to User profile > Settings and select Change from Security > App access. This allows users to remove the refresh token on lost or stolen devices by selecting Disable app access. By removing the refresh token that provides biometric access on mobile devices, including face recognition and finger print access, users can reduce the risk of bad actors accessing the app.

Note: This feature is only available for users with Mobiliti for Abiliti.

If your financial institution is using EDD, your users can now use the Documents menu to access their personal and business eStatements and eNotices.

Experience improved security by integrating Onboard Advisor. During online banking enrollment and the forgotten password workflow, users are now required to answer out of wallet questions, reducing the risk of bad actors successfully enrolling or resetting another users password.

• View an aligned account list regardless of the length of the nicknames.
• View improved formatting of errors when unsuccessfully transferring funds.

If your financial institution is using Business Online, your customers can now use their existing Hard tokens and Soft tokens to log in to Abiliti. The system will ask them to enter their One-Time Passcode generated by their token after they enter their Username and Password when logging in.

Note: A dependency exists for this to be available to test and we have a schedule to install it in phases.

Enroll in CheckFree Billpay Small Business by selecting the Enroll button and completing the Business payments enrollment page. Additionally, after users complete enrollment they can immediately pay their bills.

Access CheckFree Billpay Small Business to pay their bills if they are already enrolled in Billpay. For banks that do not offer ACH or Wires, users will access CheckFree Billpay Small Business directly from the Payments menu. For banks that offer ACH or Wires, users will access it from the Payments menu and the Business payments tile.

View fixed table headers when scrolling on the Transactions page. Additionally, the date grouping headers are fixed for mobile view.

Receive an email indicating that their account is locked out even if it is locked when they are not the one attempting to log in.

Return to the Login page when they select the logo during any workflow prior to logging in.

View updated messaging on the Shared Log (XAL) report for successful and failed Login attempts.

Consistently view the Member FDIC and Equal Housing Lender footer on all pages after they log in.

Enroll in Abiliti as a new personal online banking user. A Cleartouch, Precision, or Premier core account is a prerequisite.

View their Password and other sensitive fields by selecting the icon. The affected fields are:

• Password field on Login page
• Personal password field on Link personal profile page
• Business password field on Link business profile page
• SSN field on Create new profile page
• Create password field on Create new profile page
• Last 4 digits of SSN/Tax ID field on Forgot password page
• New password field on Forgot Password page
• New password field on Settings>Change password page

View their Personal accounts and Business accounts in their account list, and then quickly switch to a different account. They can access their list of accounts by navigating to the Accounts menu and selecting the that appears next to the account name.

View transactions that are grouped by date when using a mobile device.

View and navigate with a new Home option and immediately view transaction history from the Accounts option on the primary navigation menu of the Home page.

View numbers as amounts on the vertical axis of the Recent Transactions graph on the Home page.

Manage employee profiles to change Employee Status and View employee accounts. This feature is only available to business users with permissions.

View the Shared Log (XAL) report with user activity information such as:

• Log in and log out times
• Unsuccessful log in attempts
• Linked profiles
• Forgotten and changed password transactions

Note: This report is for the financial institution to use to assist customers; it is not for the customers.

With this integration, the XAL program can now accept message requests in the JavaScript Object Notation (JSON) format. Applications with the ability to send JSON format requests, can now connect with the Shared Audit and Log plug-in program. This update is applicable only for the Pivotal Cloud Foundry (PCF) deployments.

Print detailed confirmation information from the personal and business Transfer confirmation pages.

• View consistent date picker form fields.
• View fields as gray bars as the transaction data loads on the Transactions page.

Schedule an on demand, recurring, or future dated regular loan payment from their business checking or savings account.

Schedule an on demand, one-time only loan payment from their business checking or savings account. DDL accounts are only used by Premier banks.

View up to the last three years of documents from the Documents menu on the Home page if your financial institution is archiving documents in Director. The available time frame is based on your banks Document Type specifications.

Approve ACH templates from Payments>ACH if they have permission.

View all Open Source used in Abiliti by selecting Licenses from the next to their name in the upper corner of the application.

Schedule an on demand, recurring, or future dated loan payment from their personal checking or savings account.

Schedule an on demand, one-time only loan payment from their personal checking or savings account. DDL accounts are only used by Premier banks.

Select the dark mode on their device to view a dark stylesheet when:

• Signing in to Abiliti.
• Linking their existing profile.
• Following the forgot password steps.
• Viewing the terms and conditions.

Note: The dark mode for terms and conditions is dependent on a branding change that is in progress.

• Only view the Recent Transactions graph, completed 08/20/2020, on the Home page if they have open and valid accounts.
• Minimize and expand the Recent Transactions graph. Their preference is stored in their browser.
• View only open and valid accounts from the Recent Transactions drop-down list on the Home page.

View their accounts on the Home page in a list or in a grid and store their preference on their browser.

Schedule a future dated one-time transfer between checking and savings accounts. They can schedule these one-time transfers for their personal and their business accounts by using the new date picker.

Schedule a future dated recurring transfer series between checking and savings accounts. They can schedule these recurring transfers for their personal and their business accounts by using the new date picker.

• View the Transfer money link and the Scheduled list if they are a business user with permission to add a transfer, but not view transfers.
• Navigate through the personal and business scheduled lists using their keyboard.

• View a date picker on the transactions filter that is consistent with the date picker used throughout Abiliti.
• View transfer pages that are consistent with other screens and no longer view the Transfer money button if they don't have transfer money permissions.
• View the transfer to account automatically if they are a user that is moving money and only has access to two accounts.

• Complete ACH transfers.
• Approve ACH transfers.

Delete scheduled transfers, recurring and future dated one-time only, for personal and business accounts.

• Navigate easier with improved icons, instructional text, and messaging that is more accurate and consistent with design standards.
• View a full check image horizontally on a mobile device without scrolling.